Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange.
\nTo be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
\nTo complete your return, we require a receipt or proof of purchase.<\/p>\n
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
\nIf you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.<\/p>\n
If you haven\u2019t received a refund yet, first check your bank account again. Only regular priced items may be refunded. Sale items cannot be refunded.<\/p>\n We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us by\u00a0clicking here<\/a><\/p>\n To return your product, you should mail your product to: Baseline Imports, PO Box 6027, Goulburn North NSW 2580
\nThen contact your credit card company, it may take some time before your refund is officially posted.
\nNext contact your bank. There is often some processing time before a refund is posted.
\nIf you\u2019ve done all of this and you still have not received your refund yet, please contact us by\u00a0clicking here<\/a><\/p>\nSale items<\/b><\/h4>\n
Exchanges<\/h4>\n
Shipping returns<\/h4>\n
\nYou will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
\nDepending on where you live, the time it may take for your exchanged product to reach you may vary.
\nIf you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don\u2019t guarantee that we will receive your returned item.<\/p>\nNeed help?<\/h4>\n